Resolved after 4 hours 27 minutes, affecting Connect and Corporate Booking Portal and 1 more, on October 29, 2026.
Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations
Affected components
Update timeline
- investigating Oct 29, 2026, 03:33 PM UTC
Dear customer We are investigating a disruption to our service and are working with the highest priority to determine the impact and restore the service. We are observing higher than usual booking failure rate, affecting mostly HRS offers. Please accept our sincere apologies for the inconvenience caused and thank you for your understanding. HRS Product Operations
- resolved Oct 29, 2026, 07:27 PM UTC
Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations
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