HRS incident

Resolved - HRS service notification

Resolved after 3 hours 40 minutes, affecting Corporate Booking Portal and HRS Web Service API and 1 more, on September 30, 2026.

investigating Oct 01, 2026, 01:04 AM UTC

Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

Started
Sep 30, 2026, 11:30 PM UTC
Resolved
Oct 01, 2026, 03:10 AM UTC
Duration
3h 40m
Detected by Pingoru
Sep 30, 2026, 11:30 PM UTC

Affected components

Corporate Booking PortalHRS Web Service APIHRS Concur APIMobileGDS AppsAmadeus CrypticAmadeus MSSabreTravelport

Update timeline

  1. investigating Oct 01, 2026, 01:04 AM UTC

    Dear customer The issue is resolved and normal service has been restored. We’re sorry for any inconvenience caused during the disruption. If you require further information please contact your account team. Thank you for understanding. HRS Product Operations

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