HPE Aruba Networking Central incident

EUCENTRAL3 : VisualRF service running in a degraded state

Minor Resolved View vendor source →

HPE Aruba Networking Central experienced a minor incident on September 23, 2025 affecting EU-Central3, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 10:57 AM UTC
Resolved
Sep 23, 2025, 04:25 PM UTC
Duration
5h 28m
Detected by Pingoru
Sep 23, 2025, 10:57 AM UTC

Affected components

EU-Central3

Update timeline

  1. investigating Sep 23, 2025, 10:57 AM UTC

    We are currently experiencing issues with the VisualRF service that are affecting its usability. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience Affected features: VisualRF, including the ability to load floor plans. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

  2. resolved Sep 23, 2025, 04:25 PM UTC

    We experienced issues with the VisualRF service that impacted its usability. Our team has identified the root cause and resolved the issue. We have completed internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).