[EUCENTRAL3] Degraded Performance: Roaming Issues

Update timeline

1. investigating Jan 07, 2026, 03:28 AM UTC

   We are currently experiencing issues with the Key Management Service, which is affecting its usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected feature: Fast Roaming If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case online through the [Aruba Networking Support Portal (NSP)].

2. monitoring Jan 07, 2026, 05:48 AM UTC

   We have identified the root cause of the issue that impacted the Key Management Service and have implemented corrective actions. The affected functionality, Fast Roaming, has been restored. Our team is actively monitoring the service to ensure continued stability. If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case online through the [Aruba Networking Support Portal (NSP)].

3. resolved Jan 07, 2026, 07:41 AM UTC

   We experienced issues with the Key Management Service, which affected its usability. Our team has identified the root cause and resolved the issue. We have completed internal validation and confirmed that our system is fully operational. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or submit a support case online through the [Aruba Networking Support Portal (NSP)].