HPE Aruba Networking Central incident

[Central-Prod2] : CX Switch Monitoring Issues

Resolved after 1 hour 47 minutes, affecting US2, on November 20, 2025.

resolved Nov 20, 2025, 10:49 AM UTC

We recently experienced issues with the CX Switch Monitoring service, which affected its usability. Our team has identified the root cause and resolved the problem. We have completed internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or submit a support case online through the Aruba Networking Support Portal (NSP).

Started
Nov 20, 2025, 09:02 AM UTC
Resolved
Nov 20, 2025, 10:49 AM UTC
Duration
1h 47m
Detected by Pingoru
Nov 20, 2025, 09:02 AM UTC

Affected components

US2

Update timeline

  1. investigating Nov 20, 2025, 09:02 AM UTC

    We are currently experiencing issues with the CX Switch Monitoring service for a subset of switches, which is affecting its usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected Features: Monitoring & Management If you have any questions or concerns, please contact Aruba Technical Support via phone or submit a support case online through the Aruba Networking Support Portal (NSP).

  2. resolved Nov 20, 2025, 10:49 AM UTC

    We recently experienced issues with the CX Switch Monitoring service, which affected its usability. Our team has identified the root cause and resolved the problem. We have completed internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or submit a support case online through the Aruba Networking Support Portal (NSP).

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