HPE Aruba Networking Central incident

[EUCENTRAL3] : APIGW Issues

Resolved after 1 hour 38 minutes, affecting EU-Central3, on October 17, 2025.

resolved Oct 17, 2025, 07:26 AM UTC

We experienced issues with the APIGW service that affected its usability. Our team has identified the root cause and resolved the issue. We have completed internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case online through the Aruba Networking Support Portal (NSP).

Started
Oct 17, 2025, 05:48 AM UTC
Resolved
Oct 17, 2025, 07:26 AM UTC
Duration
1h 38m
Detected by Pingoru
Oct 17, 2025, 05:48 AM UTC

Affected components

EU-Central3

Update timeline

  1. investigating Oct 17, 2025, 05:48 AM UTC

    We are currently experiencing issues with the APIGW service, which are affecting its usability. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Affected features: APIGW, including token generation If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

  2. resolved Oct 17, 2025, 07:26 AM UTC

    We experienced issues with the APIGW service that affected its usability. Our team has identified the root cause and resolved the issue. We have completed internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case online through the Aruba Networking Support Portal (NSP).

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