HPE Aruba Networking Central incident
[USWEST4/US2] - API Gateway Issues
Resolved after 52 minutes, affecting US2 and US-West4, on November 7, 2025.
We recently experienced issues with the API Gateway service that affected its usability. Our team has identified the root cause and successfully resolved the issue. We have completed internal validation and confirmed that the system is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).
Affected components
Update timeline
- investigating Nov 07, 2025, 07:00 AM UTC
We are currently experiencing issues with API Gateway service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: API Gateway, including token generation. Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
- resolved Nov 07, 2025, 07:53 AM UTC
We recently experienced issues with the API Gateway service that affected its usability. Our team has identified the root cause and successfully resolved the issue. We have completed internal validation and confirmed that the system is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).
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