HPE Aruba Networking Central incident

[EU3/APAC] : SD-WAN application entered a degraded state, impacting the functionality of newly deployed gateways

Resolved after 29 minutes, affecting EU-Central3 and APAC-1, on August 13, 2025.

resolved Aug 13, 2025, 09:40 AM UTC

We experienced issues with SD-WAN application service, affecting it's usability. Our team has identified the root cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

Started
Aug 13, 2025, 09:10 AM UTC
Resolved
Aug 13, 2025, 09:40 AM UTC
Duration
29m
Detected by Pingoru
Aug 13, 2025, 09:10 AM UTC

Affected components

EU-Central3APAC-1

Update timeline

  1. investigating Aug 13, 2025, 09:10 AM UTC

    We are currently experiencing issues with SDWAN application service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: SDWAN (OTO & ORO) If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

  2. resolved Aug 13, 2025, 09:40 AM UTC

    We experienced issues with SD-WAN application service, affecting it's usability. Our team has identified the root cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).

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