HPE Aruba Networking Central incident

[EUCentral3] : [API Gateway] Issues

Resolved after 2 hours 29 minutes, affecting EU-Central3, on September 30, 2025.

resolved Sep 30, 2025, 06:10 AM UTC

We recently experienced issues with the API Gateway service that affected its usability. Our team has identified the root cause and successfully resolved the issue. We have completed internal validation and confirmed that the system is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).

Started: Sep 30, 2025, 03:41 AM UTC
Resolved: Sep 30, 2025, 06:10 AM UTC
Duration: 2h 29m
Detected by Pingoru: Sep 30, 2025, 03:41 AM UTC

Affected components

EU-Central3

Update timeline

investigating Sep 30, 2025, 03:41 AM UTC

We are currently experiencing issues with API Gateway service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: API Gateway, including token generation. Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
investigating Sep 30, 2025, 03:41 AM UTC

We are continuing to investigate this issue.
resolved Sep 30, 2025, 06:10 AM UTC

We recently experienced issues with the API Gateway service that affected its usability. Our team has identified the root cause and successfully resolved the issue. We have completed internal validation and confirmed that the system is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).

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