Resolved after 2 hours 16 minutes, affecting Pro web and Payment processing - Stripe and 1 more, on October 19, 2021.
The system is now fully operational and we are monitoring to ensure continued stability.
Affected components
Pro webPayment processing - StripeQuickBooks OnlineText notificationsEmail notificationsOnline bookingGoogle calendarConsumer webAdd a job APIiOS Mobile App
Update timeline
- investigating Oct 19, 2021, 09:58 PM UTC
We're currently investigating long wait times on page loads as well as increased error responses accessing Housecall Pro.
- monitoring Oct 19, 2021, 11:21 PM UTC
The system is now fully operational and we are monitoring to ensure continued stability.
- resolved Oct 20, 2021, 12:14 AM UTC
We have verified that our systems are now operating normally.
Your product runs on more than Housecall Pro
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services