Housecall Pro incident

Housecall Pro Services Currently Unavailable

Resolved after 2 hours 54 minutes, affecting Pro web and Payment processing - Stripe and 1 more, on July 18, 2023.

resolved Jul 18, 2023, 07:43 PM UTC

This incident has been resolved. The site was down 22 minutes from 16:35-16:57 UTC.

Started: Jul 18, 2023, 04:49 PM UTC
Resolved: Jul 18, 2023, 07:43 PM UTC
Duration: 2h 54m
Detected by Pingoru: Jul 18, 2023, 04:49 PM UTC

Affected components

Pro webPayment processing - StripeQuickBooks OnlineText notificationsEmail notificationsOnline bookingGoogle calendarConsumer webAdd a job APIiOS Mobile App

Update timeline

investigating Jul 18, 2023, 04:49 PM UTC

We’re currently experiencing a technical issue and diligently working to quickly restore our services. Please subscribe to our status page to receive updates.
monitoring Jul 18, 2023, 05:06 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jul 18, 2023, 05:45 PM UTC

We are continuing to monitor for any further issues.
monitoring Jul 18, 2023, 05:53 PM UTC

All outages have been fully restored and Housecall Pro is back online. Thank you for your patience as we quickly resolved the issue. We will monitor closely to ensure no further outages.
resolved Jul 18, 2023, 07:43 PM UTC

This incident has been resolved. The site was down 22 minutes from 16:35-16:57 UTC.

Your product runs on more than Housecall Pro

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.