Housecall Pro incident

QuickBooks is experiencing an increase in errors

Resolved after 6 hours 11 minutes, affecting QuickBooks Online, on September 18, 2023.

identified Sep 18, 2023, 11:16 PM UTC

QuickBooks is experiencing an issue causing an increase in errors. This may cause Housecall Pro users to see errors when importing data from QuickBooks to Housecall Pro, or sending Housecall Pro jobs or payments to QuickBooks Online. They have identified the source of the problem and are working to resolve it. Once complete, errors will need to be reprocessed.

Started
Sep 18, 2023, 11:16 PM UTC
Resolved
Sep 19, 2023, 05:27 AM UTC
Duration
6h 11m
Detected by Pingoru
Sep 18, 2023, 11:16 PM UTC

Affected components

QuickBooks Online

Update timeline

  1. identified Sep 18, 2023, 11:16 PM UTC

    QuickBooks is experiencing an issue causing an increase in errors. This may cause Housecall Pro users to see errors when importing data from QuickBooks to Housecall Pro, or sending Housecall Pro jobs or payments to QuickBooks Online. They have identified the source of the problem and are working to resolve it. Once complete, errors will need to be reprocessed.

  2. resolved Sep 19, 2023, 05:27 AM UTC

    This incident has been resolved.

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