Housecall Pro incident

Newly created Tasks on Android devices not visible

Resolved after 2 hours 9 minutes, affecting Android mobile app, on May 9, 2024.

resolved May 09, 2024, 10:50 PM UTC

All tasks are now visible on Android devices. Thank you for your patience as we quickly resolved the issue.

Started
May 09, 2024, 08:40 PM UTC
Resolved
May 09, 2024, 10:50 PM UTC
Duration
2h 9m
Detected by Pingoru
May 09, 2024, 08:40 PM UTC

Affected components

Android mobile app

Update timeline

  1. identified May 09, 2024, 08:40 PM UTC

    We have identified an issue with viewing newly created Tasks on Android devices. The root cause has been found and are working on a fix.

  2. resolved May 09, 2024, 10:50 PM UTC

    All tasks are now visible on Android devices. Thank you for your patience as we quickly resolved the issue.

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