Resolved after 6 hours 7 minutes, affecting CSR AI, on June 10, 2025.
We are continuing to to monitor OpenAI for this issue.
Affected components
CSR AI
Update timeline
- identified Jun 10, 2025, 02:57 PM UTC
OpenAI is experiencing degraded performance with its API, which powers our AI features. You may see error messages, experience latency, or encounter other unexpected behavior when using AI functionality in Housecall Pro. OpenAI is working diligently to resolve the issue. Please subscribe to our status page for updates.
- identified Jun 10, 2025, 03:19 PM UTC
We are continuing to to monitor OpenAI for this issue.
- identified Jun 10, 2025, 03:20 PM UTC
We are continuing to to monitor OpenAI for this issue.
- identified Jun 10, 2025, 04:32 PM UTC
We are continuing to to monitor OpenAI for this issue.
- resolved Jun 10, 2025, 09:05 PM UTC
This incident has been resolved.
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