HiThrive incident

Elevated Errors and Delayed Posts

Minor Resolved View vendor source →

HiThrive experienced a minor incident on January 8, 2025 affecting HiThrive, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 04:08 PM UTC
Resolved
Jan 08, 2025, 04:17 PM UTC
Duration
8m
Detected by Pingoru
Jan 08, 2025, 04:08 PM UTC

Affected components

HiThrive

Update timeline

  1. identified Jan 08, 2025, 04:08 PM UTC

    We're experiencing elevated errors and some posts and activities on the platform will be delayed when posting to Slack and Microsoft Teams. Our cloud provider, Google Cloud, is experiencing problems with their Pub/Sub service which is affecting our platform.

  2. resolved Jan 08, 2025, 04:17 PM UTC

    Google Cloud has confirmed that this issue is resolved. We'll continue to monitor performance and errors.