Is HiThrive down?

Last checked 3m ago
Current status
HiThrive is up

No new incidents. 1 long-running issue listed below.

HiThrive is operational right now, apart from 1 long-running issue open since August 11, 2026. Last checked 3m ago.

Real-time HiThrive status, recent outages, and incident history: pulled directly from HiThrive's official status page at status.hithrive.com every 5 minutes. Pingoru tracks 2 HiThrive services and has captured 3 incidents in the last 90 days (96.67% uptime). Get email, Slack, Discord, or webhook alerts the moment HiThrive reports a new incident, free for 3 monitors, no credit card.

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HiThrive uptime 96.67% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d 23h
    Started Oct 10, 2026, 02:07 PM UTC · Resolved Oct 12, 2026, 01:17 PM UTC
    HiThrive
    Timeline · 2 updates
    • investigating · Oct 10, 2026, 02:07 PM UTC

      We are currently investigating why platform-generated emails are not being delivered by our email service provider.

    • resolved · Oct 12, 2026, 01:17 PM UTC

      This issue has been resolved and emails are being delivered successfully again.

    Latest: This issue has been resolved and emails are being delivered successfully again.

  2. Resolved 35d 22h
    Started Sep 16, 2026, 05:55 PM UTC · Resolved Oct 22, 2026, 04:48 PM UTC
    HiThrive
    Timeline · 3 updates
    • identified · Sep 16, 2026, 05:55 PM UTC

      Our gift card supplier in India is having trouble issuing gift cards for the following brands: Amazon Pay India Amazon Shopping India Apollo Pharmacy Bata Fabindia While we have redundancy in gift card suppliers, Amazon gift cards in India appear to be unavailable across several of our gift card suppliers at the moment.

    • identified · Sep 18, 2026, 05:20 PM UTC

      Our gift card supplier in India is continuing to work on a resolution to this issue. Any pending redemptions for the unavailable brands will be automatically processed as soon as the issue is resolved. We apologize for the inconvenience.

    • resolved · Oct 22, 2026, 04:48 PM UTC

      The Amazon Pay gift card is no longer available from our vendor and has been removed from our catalog. Any pending orders for the Amazon Pay gift card have been cancelled and refunded.

    Latest: The Amazon Pay gift card is no longer available from our vendor and has been removed from our catalog. Any pending orders for the Amazon Pay gift card have been cancelled and refun…

See the full HiThrive outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse HiThrive outage history →

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Incident record

Since October 2026 · Statuspage by Atlassian · 2 components checked every 5 minutes
17incidents recorded
12last 12 months
3last 90 days
6 daystypical duration, 12 months

The longest incident in the last year, Increased error rates on multiple INR (India) gift cards on September 16, 2026, ran for 36 days. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • HiThrive12

Latest incidents

  • Issue with platform emails not being delivered October 10, 2026 · 47 hours · degraded service

    We are currently investigating why platform-generated emails are not being delivered by our email service provider.

  • Increased error rates on multiple INR (India) gift cards September 16, 2026 · 36 days · degraded service

    Our gift card supplier in India is having trouble issuing gift cards for the following brands: Amazon Pay India Amazon Shopping India Apollo Pharmacy Bata…

  • Processing delays for Amazon India orders August 11, 2026 · still open · degraded service

    We're aware of an issue with our connection to Amazon India which is preventing orders from being processed in a timely manner. We're working with our contacts…

Outage history

Past 90 days · 3 incidents View full outage history →