HiThrive incident

Gift cards in India are temporarily unavailable

Resolved after 1 day 22 hours, affecting HiThrive, on March 11, 2026.

identified Mar 12, 2026, 08:59 PM UTC

Our gift card supplier in India has informed us that these gift cards should be available by Monday at the latest. We apologize for any inconvenience.

Started
Mar 11, 2026, 03:42 PM UTC
Resolved
Mar 13, 2026, 02:27 PM UTC
Duration
1d 22h
Detected by Pingoru
Mar 11, 2026, 03:42 PM UTC

Affected components

HiThrive

Update timeline

  1. identified Mar 11, 2026, 03:42 PM UTC

    Our gift card supplier in India is currently experiencing issues. As a result, we've had to temporarily remove most gift cards available in India. We're working closely with our supplier to enable these gift cards as quickly as possible.

  2. identified Mar 12, 2026, 08:59 PM UTC

    Our gift card supplier in India has informed us that these gift cards should be available by Monday at the latest. We apologize for any inconvenience.

  3. resolved Mar 13, 2026, 02:27 PM UTC

    This incident has been resolved.

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