HiThrive incident

Processing delays for Amazon India orders

HiThrive is currently experiencing a minor incident affecting HiThrive, which began 71d ago. The vendor's full update timeline is below.

Started
Aug 11, 2026, 08:55 PM UTC
Resolved
Ongoing
Duration
● 70d 16h
Detected by Pingoru
Aug 11, 2026, 08:55 PM UTC

Affected components

HiThrive

Update timeline

  1. investigating Aug 11, 2026, 08:55 PM UTC

    We're aware of an issue with our connection to Amazon India which is preventing orders from being processed in a timely manner. We're working with our contacts at Amazon India to resolve this issue as quickly as possible.

  2. investigating Sep 16, 2026, 05:52 PM UTC

    We're continuing to work with Amazon to find a solution to resolve our connection issues to their India marketplace.