Resolved after 1 hour 25 minutes, affecting HIN Client and Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électronique and 1 more, on November 10, 2026.
We are continuing to investigate this issue.
Affected components
HIN ClientRezeptsignatur durch Ärzteschaft | Signature d'ordonnance électroniqueAlternative Authentisierung | Authentification alternativeApotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POSApotheken mit OVAN-ID | Pharmacies avec identités OVANHIN SignHIN WebmailHIN Teilnehmerverzeichnis | Répertoire des participants HINHIN ServicecenterHIN Filebox
Update timeline
- investigating Nov 10, 2026, 03:28 PM UTC
Unfortunately, access to the HIN platform is currently not working. Start Time: 10.11.2026 - 16:20 The root cause is currently under investigation. We apologize for the inconvenience.
- investigating Nov 10, 2026, 04:05 PM UTC
We are continuing to investigate this issue.
- resolved Nov 10, 2026, 04:53 PM UTC
This incident has been resolved.
Your product runs on more than HIN
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services