HIN incident

Degraded Performance HIN platform

Minor Resolved View vendor source →

HIN experienced a minor incident on October 7, 2026 affecting HIN Client and Alternative Authentisierung | Authentification alternative and 1 more component, lasting 13h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 06:47 AM UTC
Resolved
Oct 07, 2026, 07:58 PM UTC
Duration
13h 11m
Detected by Pingoru
Oct 07, 2026, 06:47 AM UTC

Affected components

HIN ClientAlternative Authentisierung | Authentification alternativeHIN SignHIN Teilnehmerverzeichnis | Répertoire des participants HINHIN ServicecenterHIN FileboxHIN Medical BoardsHIN Awareness Portal

Update timeline

  1. investigating Oct 07, 2026, 06:47 AM UTC

    Some customers may currently experience degraded performance and limited access to parts of our platform. Our teams are working with high priority to restore full functionality as quickly as possible. Start: 07.10.2026 - 08:30

  2. resolved Oct 07, 2026, 07:58 PM UTC

    This incident has been resolved.