HighLevel experienced a minor incident on June 23, 2026 affecting LC Phone, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
LC Phone
Update timeline
- investigating Jun 23, 2026, 02:58 PM UTC
We are currently investigating an issue affecting customers who use the HighLevel Mobile App as their calling channel. Affected users may find that their calling preference is automatically switching from the Mobile App to the Web App, preventing them from receiving calls on their mobile devices. Our engineering team has identified the issue and is actively investigating the issue.