HighLevel incident

Voice AI Call Processing Disruption

Minor Resolved View vendor source →

HighLevel experienced a minor incident on July 23, 2026 affecting Voice AI, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 03:58 PM UTC
Resolved
Jul 23, 2026, 04:24 PM UTC
Duration
26m
Detected by Pingoru
Jul 23, 2026, 03:58 PM UTC

Affected components

Voice AI

Update timeline

  1. investigating Jul 23, 2026, 03:58 PM UTC

    We are investigating an issue affecting Voice AI call processing.Our engineering team is actively investigating and will provide updates as more information becomes available.

  2. resolved Jul 23, 2026, 04:24 PM UTC

    Issue stands resolved now and voice ai is stable now.