HighLevel Outage History

HighLevel had 103 outages in the last 2 years totaling 259h 43m of downtime — averaging 4.2 incidents per month.

There were 103 HighLevel outages since May 19, 2025 totaling 259h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gohighlevel.com

Minor October 7, 2025

Issue in Facebook Lead Syncing

Detected by Pingoru: Oct 07, 2025, 12:04 PM UTC
Resolved: Oct 08, 2025, 01:19 PM UTC
Duration: 1d 1h

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Minor October 6, 2025

Issue in Opportunities Page

Detected by Pingoru: Oct 06, 2025, 05:59 PM UTC
Resolved: Oct 07, 2025, 04:30 AM UTC
Duration: 10h 30m

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Minor October 2, 2025

Delay in Notifications

Detected by Pingoru: Oct 02, 2025, 03:57 PM UTC
Resolved: Oct 02, 2025, 04:30 PM UTC
Duration: 32m

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Minor October 2, 2025

Slow Logins

Detected by Pingoru: Oct 02, 2025, 01:55 PM UTC
Resolved: Oct 02, 2025, 01:57 PM UTC
Duration: 1m

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Minor October 1, 2025

Temporary login issues.

Detected by Pingoru: Oct 01, 2025, 12:20 PM UTC
Resolved: Oct 01, 2025, 12:20 PM UTC
Duration: —

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Minor September 30, 2025

AI Agents Menu item is not visible in the side bar.

Detected by Pingoru: Sep 30, 2025, 07:52 AM UTC
Resolved: Sep 30, 2025, 08:59 AM UTC
Duration: 1h 7m

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Minor September 26, 2025

Social Planner –Scheduled Posts Not Appearing

Detected by Pingoru: Sep 26, 2025, 04:35 PM UTC
Resolved: Sep 26, 2025, 04:39 PM UTC
Duration: 3m

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Minor September 26, 2025

Opportunities are not loading for some locations and performance is slow.

Detected by Pingoru: Sep 26, 2025, 09:57 AM UTC
Resolved: Sep 26, 2025, 10:55 AM UTC
Duration: 57m

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Minor September 24, 2025

Customers will not be able to login via SMS OTP

Detected by Pingoru: Sep 24, 2025, 01:07 PM UTC
Resolved: Sep 24, 2025, 01:24 PM UTC
Duration: 17m

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Minor September 22, 2025

Delay in Conversations Listing

Detected by Pingoru: Sep 22, 2025, 04:54 PM UTC
Resolved: Sep 22, 2025, 05:32 PM UTC
Duration: 37m

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Minor September 19, 2025

We are currently experiencing an issue that is affecting the performance of two features: Update Template Delete Template

Detected by Pingoru: Sep 19, 2025, 03:32 PM UTC
Resolved: Sep 19, 2025, 04:50 PM UTC
Duration: 1h 18m

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Minor September 18, 2025

Partial Degradation: We are experiencing intermittent product syncing issues with PayPal and Stripe.

Detected by Pingoru: Sep 18, 2025, 07:32 AM UTC
Resolved: Sep 18, 2025, 09:08 AM UTC
Duration: 1h 36m

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Minor September 9, 2025

Whatsapp: Slow Message Delivery

Detected by Pingoru: Sep 09, 2025, 05:34 PM UTC
Resolved: Sep 09, 2025, 07:52 PM UTC
Duration: 2h 18m

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Minor September 5, 2025

Delays in Opportunities

Detected by Pingoru: Sep 05, 2025, 05:47 AM UTC
Resolved: Sep 05, 2025, 11:25 AM UTC
Duration: 5h 37m

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Minor September 2, 2025

The Add Contact to Workflows API is returning a 400 Bad Request error.

Detected by Pingoru: Sep 02, 2025, 03:40 PM UTC
Resolved: Sep 02, 2025, 04:14 PM UTC
Duration: 33m

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Major August 29, 2025

The usage summary on the Agency and Sub-account Billing page is currently unavailable due to a temporary outage.

Detected by Pingoru: Aug 29, 2025, 07:35 AM UTC
Resolved: Aug 29, 2025, 07:56 AM UTC
Duration: 20m

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Minor August 29, 2025

Conversation AI bots may respond slowly or not at all across all communication channels including Facebook, Instagram, SMS, Live chat and Whatsapp.

Detected by Pingoru: Aug 29, 2025, 07:32 AM UTC
Resolved: Sep 05, 2025, 07:30 PM UTC
Duration: 7d 11h

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Minor August 26, 2025

We are currently encountering significant issues with the Email Template, as it is not opening properly. This includes both the existing templates and any new templates being created.

Detected by Pingoru: Aug 26, 2025, 08:35 AM UTC
Resolved: Aug 26, 2025, 08:46 AM UTC
Duration: 10m

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Minor August 26, 2025

Social Planner schedule post functionality was not working as expected

Detected by Pingoru: Aug 26, 2025, 07:12 AM UTC
Resolved: Aug 26, 2025, 07:12 AM UTC
Duration: 32s

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Major August 25, 2025

Create sub-account page is facing a temporary outage

Detected by Pingoru: Aug 25, 2025, 10:32 AM UTC
Resolved: Aug 25, 2025, 10:35 AM UTC
Duration: 2m

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Minor August 20, 2025

Expecting delays in workflow processing

Detected by Pingoru: Aug 20, 2025, 03:41 PM UTC
Resolved: Aug 20, 2025, 06:28 PM UTC
Duration: 2h 47m

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Minor August 11, 2025

Several clients are reporting issues with Outlook calendar sync for new appointments

Detected by Pingoru: Aug 11, 2025, 04:37 PM UTC
Resolved: Aug 11, 2025, 04:52 PM UTC
Duration: 14m

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Minor August 8, 2025

Issue with calendar booking widgets and funnel previews loading slowly

Detected by Pingoru: Aug 08, 2025, 04:53 PM UTC
Resolved: Aug 08, 2025, 05:04 PM UTC
Duration: 11m

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Minor July 31, 2025

Degraded voice AI performance

Detected by Pingoru: Jul 31, 2025, 04:42 PM UTC
Resolved: Jul 31, 2025, 04:42 PM UTC
Duration: 33s

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Minor July 29, 2025

Authorize.net payments are failing

Detected by Pingoru: Jul 29, 2025, 06:06 AM UTC
Resolved: Jul 30, 2025, 07:14 AM UTC
Duration: 1d 1h

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