HeyGen incident

Site is slow

Minor Resolved View vendor source →

HeyGen experienced a minor incident on March 26, 2026 affecting https://app.heygen.com and https://api.heygen.com, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 07:22 AM UTC
Resolved
Mar 26, 2026, 07:22 AM UTC
Duration
Detected by Pingoru
Mar 26, 2026, 07:22 AM UTC

Affected components

https://app.heygen.comhttps://api.heygen.com

Update timeline

  1. investigating Mar 26, 2026, 07:08 AM UTC

    Status: Investigating Heygen site is slow Affected components https://app.heygen.com (Degraded performance) https://api.heygen.com (Degraded performance)

  2. resolved Mar 26, 2026, 07:22 AM UTC

    Status: Resolved incident is resolved Affected components https://app.heygen.com (Operational) https://api.heygen.com (Operational)