HeyGen experienced a minor incident on March 26, 2026 affecting https://app.heygen.com and https://api.heygen.com, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
https://app.heygen.comhttps://api.heygen.com
Update timeline
- investigating Mar 26, 2026, 07:08 AM UTC
Status: Investigating Heygen site is slow Affected components https://app.heygen.com (Degraded performance) https://api.heygen.com (Degraded performance)
- resolved Mar 26, 2026, 07:22 AM UTC
Status: Resolved incident is resolved Affected components https://app.heygen.com (Operational) https://api.heygen.com (Operational)