Heron Data incident
Degraded bank statement parsing
Minor
Resolved after 44 minutes, on May 5, 2026.
A fix has been deployed for new deals, we are currently backfilling any unprocessed workflows.
Update timeline
- investigating May 05, 2026, 05:05 PM UTC
We are currently investigating an issue for bank statements not parsing
- monitoring May 05, 2026, 05:05 PM UTC
A fix has been deployed for new deals, we are currently backfilling any unprocessed workflows.
- resolved May 05, 2026, 06:11 PM UTC
All failed workflows have now been retried and incident is resolved
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