Is Heron Data down?
Last checked 3m agoNo incidents right now.
Heron Data is operational right now. Last checked 3m ago; the most recent incident resolved 4d ago.
Real-time Heron Data status, recent outages, and incident history — pulled directly from Heron Data's official status page at https://status.herondata.io every 5 minutes. Pingoru tracks 13 Heron Data services and has captured 6 incidents in the last 90 days (99.57% uptime). Get email, Slack, Discord, or webhook alerts the moment Heron Data reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- investigating · Jul 27, 2026, 03:16 PM UTC
We are experiencing an outage caused by one of our external vendors affecting submission processing. This is causing temporary failures / some submissions missing partial results This issue started at 10:15 ET / 15:15 UTC. We are investigating and working on resolving this with highest priority.
- identified · Jul 27, 2026, 03:21 PM UTC
We have identified the issue causing the outage with submission processing We have implemented a fix and will reprocess any affected submissions. We estimate this to be completed by 12:00 ET / 17:00 UTC.
- resolved · Jul 27, 2026, 03:36 PM UTC
This issue is now resolved. Submissions between 10:15-11:15 ET / 15:15 - 16:15 UTC were affected. All affected submissions have been rerun. For any questions, please contact [[email protected]](mailto:[email protected]).
Latest: This issue is now resolved. Submissions between 10:15-11:15 ET / 15:15 - 16:15 UTC were affected. All affected submissions have been rerun. For any questions, please contact [suppo…
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Timeline · 3 updates
- identified · Jun 04, 2026, 07:16 PM UTC
We have identified the issue causing the outage with workflows with enrichers We are implementing a fix. We estimate this to be completed by 3:17 PM ET / 8:17 PM UTC We will rerun all affected workflows: workflows between 2:40pm ET / 07:40pm UTC and 3:17 PM ET / 8:17 PM UTC
- monitoring · Jun 04, 2026, 07:46 PM UTC
All workflow features are operational and failed workflows are being re-run
- resolved · Jun 04, 2026, 08:07 PM UTC
All impacted end users have been reprocessed
Latest: All impacted end users have been reprocessed
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Timeline · 3 updates
- investigating · May 05, 2026, 05:05 PM UTC
We are currently investigating an issue for bank statements not parsing
- monitoring · May 05, 2026, 05:05 PM UTC
A fix has been deployed for new deals, we are currently backfilling any unprocessed workflows.
- resolved · May 05, 2026, 06:11 PM UTC
All failed workflows have now been retried and incident is resolved
Latest: All failed workflows have now been retried and incident is resolved
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- Transactions
Timeline · 3 updates
- investigating · May 05, 2026, 04:36 PM UTC
We are currently investigating an issue for bank statements not parsing
- monitoring · May 05, 2026, 05:00 PM UTC
A fix has been deployed for new deals, we are currently backfilling any unprocessed workflows.
- resolved · May 05, 2026, 05:50 PM UTC
All failed workflows have now been retried and incident is resolved
Latest: All failed workflows have now been retried and incident is resolved
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- Submission processing affected ResolvedStarted Jul 27, 2026, 03:16 PM UTC · Resolved Jul 27, 2026, 03:36 PM UTC · 19m
- Workflow Enricher errors ResolvedStarted Jun 04, 2026, 07:16 PM UTC · Resolved Jun 04, 2026, 08:07 PM UTC · 50m
- Degraded bank statement parsing ResolvedStarted May 05, 2026, 05:05 PM UTC · Resolved May 05, 2026, 05:50 PM UTC · 44m
- Degraded bank statement parsing ResolvedStarted May 05, 2026, 04:36 PM UTC · Resolved May 05, 2026, 05:50 PM UTC · 1h 14m