Heron Data incident

Heron - Dashboard Outage

Ongoing since 12:55 AM UTC, affecting Dashboard and Email Ingestion and 1 more.

investigating Nov 06, 2026, 12:55 AM UTC

Heron - Service Outage We are currently experiencing a service outage affecting the Heron platform. Dashboard access and submission processing across Email Ingestion, API, and Workflows are temporarily unavailable. We are actively investigating the issue and will provide updates as soon as they become available.

Started
Nov 06, 2026, 12:55 AM UTC
Resolved
Ongoing
Duration
● 8h 47m
Detected by Pingoru
Nov 06, 2026, 12:55 AM UTC

Affected components

DashboardEmail IngestionAPIWorkflows (Application Form Parsing)Workflows (Bank Statement Parsing)Workflows (Transaction Categorization)Workflows (Enrichments (Industry, Courts, Credit, ..))Workflows (Sync to CRM)Workflows (Decision Intake (Broker))Workflows (Funder matching (Broker))

Update timeline

  1. investigating Nov 06, 2026, 12:55 AM UTC

    Heron - Service Outage We are currently experiencing a service outage affecting the Heron platform. Dashboard access and submission processing across Email Ingestion, API, and Workflows are temporarily unavailable. We are actively investigating the issue and will provide updates as soon as they become available.

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