Helpshift incident

Dashboard Analytics — Partial Degradation

Minor Resolved View vendor source →

Helpshift experienced a minor incident on July 24, 2026 affecting Analytics Dashboard, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 07:52 AM UTC
Resolved
Jul 24, 2026, 09:23 AM UTC
Duration
1h 31m
Detected by Pingoru
Jul 24, 2026, 07:52 AM UTC

Affected components

Analytics Dashboard

Update timeline

  1. investigating Jul 24, 2026, 07:52 AM UTC

    We are currently experiencing degraded performance affecting the Analytics Dashboard. Users may notice that the scroll function is not working as expected.

  2. resolved Jul 24, 2026, 09:23 AM UTC

    This incident has been resolved.