Helpshift incident

Analytics Dashboard - Service Degradation

Minor Resolved View vendor source →

Helpshift experienced a minor incident on October 2, 2026 affecting Helpshift Dashboard, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 02:26 PM UTC
Resolved
Oct 02, 2026, 03:12 PM UTC
Duration
45m
Detected by Pingoru
Oct 02, 2026, 02:26 PM UTC

Affected components

Helpshift Dashboard

Update timeline

  1. investigating Oct 02, 2026, 02:26 PM UTC

    We are currently experiencing an issue with our Analytics Dashboard due to a disruption with a Third-party Service.

  2. resolved Oct 02, 2026, 03:12 PM UTC

    This incident has been resolved.