Helpshift incident

Service Disruption

Resolved after 21 minutes, affecting Helpshift Dashboard, on April 14, 2026.

monitoring Apr 14, 2026, 01:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 14, 2026, 12:47 PM UTC
Resolved
Apr 14, 2026, 01:08 PM UTC
Duration
21m
Detected by Pingoru
Apr 14, 2026, 12:47 PM UTC

Affected components

Helpshift Dashboard

Update timeline

  1. investigating Apr 14, 2026, 12:47 PM UTC

    We are currently experiencing a disruption in service. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible.

  2. monitoring Apr 14, 2026, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2026, 01:08 PM UTC

    This incident has been resolved.

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