Ongoing since 05:01 AM UTC, affecting Data Collection and App.
We are currently experiencing delays in data being available in the app for US-based customers. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 4 hours.
Affected components
Update timeline
- identified Nov 08, 2026, 05:01 AM UTC
We are currently experiencing delays in data being available in the app for US-based customers. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 4 hours.
Your product runs on more than Heap.io
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.