Heap incident

Temporary Data Latency

Ongoing since 05:01 AM UTC, affecting Data Collection and App.

identified Nov 08, 2026, 05:01 AM UTC

We are currently experiencing delays in data being available in the app for US-based customers. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 4 hours.

Started
Nov 08, 2026, 05:01 AM UTC
Resolved
Ongoing
Duration
● 1h 48m
Detected by Pingoru
Nov 08, 2026, 05:01 AM UTC

Affected components

Data CollectionApp

Update timeline

  1. identified Nov 08, 2026, 05:01 AM UTC

    We are currently experiencing delays in data being available in the app for US-based customers. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 4 hours.

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