Is HealthLink down?

Last checked 5m ago
Current status
HealthLink is up

No incidents right now.

HealthLink is operational right now. Last checked 5m ago; the most recent incident resolved 2d ago.

Real-time HealthLink status, recent outages, and incident history: pulled directly from HealthLink's official status page at status.healthlink.net every 5 minutes. Pingoru tracks 127 HealthLink services and has captured 29 incidents in the last 90 days (98.85% uptime). Get email, Slack, Discord, or webhook alerts the moment HealthLink reports a new incident, free for 3 monitors, no credit card.

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HealthLink uptime 98.85% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 11m
    Started Oct 19, 2026, 10:02 PM UTC · Resolved Oct 19, 2026, 10:13 PM UTC
    HealthLink Smart Form - St John Medical Alarm Service
    Timeline · 3 updates
    • investigating · Oct 19, 2026, 10:02 PM UTC

      Customers will be unable to submit St John Form

    • identified · Oct 19, 2026, 10:13 PM UTC

      The issue has been rectified.

    • resolved · Oct 19, 2026, 10:13 PM UTC

      The issue has been resolved now.

    Latest: The issue has been resolved now.

  2. Resolved 9m
    Started Oct 17, 2026, 10:06 PM UTC · Resolved Oct 17, 2026, 10:15 PM UTC
    HealthLink Secure Messaging (AU)
    Timeline · 2 updates
    • investigating · Oct 17, 2026, 10:06 PM UTC

      Customer will be unable to submit forms and send messages.

    • resolved · Oct 17, 2026, 10:15 PM UTC

      Issue is now resolved

    Latest: Issue is now resolved

  3. Resolved 1h 54m
    Started Oct 15, 2026, 10:20 PM UTC · Resolved Oct 16, 2026, 12:15 AM UTC
    RMS Lite - St John Medical Alarm Service
    Timeline · 4 updates
    • investigating · Oct 15, 2026, 10:20 PM UTC

      St John's RMSLite users will have issues accessing the website

    • identified · Oct 15, 2026, 11:06 PM UTC

      We have identified and rectified the issue

    • monitoring · Oct 15, 2026, 11:06 PM UTC

      We are monitoring the issue

    • resolved · Oct 16, 2026, 12:15 AM UTC

      Incident resolved.

    Latest: Incident resolved.

  4. Resolved 23h 50m
    Started Oct 14, 2026, 04:06 AM UTC · Resolved Oct 15, 2026, 03:56 AM UTC
    HealthLink Smart Form - NZTA Medical Certificate for Driver Licence (DL9)
    Timeline · 3 updates
    • investigating · Oct 14, 2026, 04:06 AM UTC

      Customers will face issue submitting NZTA Medical Certificate DL9 form.

    • investigating · Oct 14, 2026, 08:01 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 15, 2026, 03:56 AM UTC

      NZTA has implemented the fix.

    Latest: NZTA has implemented the fix.

  5. Resolved 1h 6m
    Started Oct 13, 2026, 01:37 AM UTC · Resolved Oct 13, 2026, 02:44 AM UTC
    HealthLink Smart Form - Refer to Private Specialist
    Timeline · 5 updates
    • investigating · Oct 13, 2026, 01:37 AM UTC

      Customers will be unable to submit Cervin SR referrals form.

    • investigating · Oct 13, 2026, 01:38 AM UTC

      We are continuing to investigate this issue.

    • identified · Oct 13, 2026, 02:43 AM UTC

      The issue has been identified and rectified

    • monitoring · Oct 13, 2026, 02:44 AM UTC

      We are monitoring for submissions

    • resolved · Oct 13, 2026, 02:44 AM UTC

      This issue is resolved now.

    Latest: This issue is resolved now.

See the full HealthLink outage history

17 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse HealthLink outage history →

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HealthLink incident record

Pingoru has tracked HealthLink since October 2026 through its status page, hosted on Statuspage by Atlassian, checking 127 components every 5 minutes.

50 incidents recorded in total, 50 in the last 12 months and 22 in the last 90 days. 30 maintenance windows announced in the last 12 months. Incidents in the last year lasted 9 hours on average; the longest, HealthSecure Digital Certificate download failure due to External System Unavailability on June 29, 2026, ran for 8 days.

Most affected components, last 12 months

  • HealthLink Smart Form - CareConnect eReferrals (9)
  • HealthLink - Electronic Special Authority (7)
  • RMS Lite - Northland DHB (7)
  • HealthLink Smart Form - Northland DHB eReferrals (6)
  • HealthLink Smart Form - CareConnect eReferrals - Addendum (5)

Latest incidents

  1. St John Form Submission Issue October 19, 2026 · 11 minutes · major outage

    Customers will be unable to submit St John Form

  2. Enterprise Messaging and RMSLite Forms Submission Impacted - Across AU October 17, 2026 · 9 minutes · major outage

    Customer will be unable to submit forms and send messages.

  3. St John RMSLite Outage October 15, 2026 · 114 minutes · major outage

    St John's RMSLite users will have issues accessing the website

Outage history

Past 90 days · 22 incidents View full outage history →