HealthLink incident

HealthSecure Digital Certificate download failure due to External System Unavailability

Resolved after 7 days 20 hours, affecting HealthLink - Health Secure Digital Certificate Issuance (Digi Cert), on June 29, 2026.

investigating Jul 07, 2026, 12:45 AM UTC

We are continuing to investigate this issue.

Affected components

HealthLink - Health Secure Digital Certificate Issuance (Digi Cert)

investigating Jun 29, 2026, 04:01 AM UTC

Customers not able to download digital certificates since this morning.
investigating Jul 01, 2026, 11:06 PM UTC

We’re currently experiencing an issue preventing customers from downloading digital certificates. The problem appears to be caused by an outage with an external system provider. Our team is working with them to restore service as soon as possible.
investigating Jul 07, 2026, 12:45 AM UTC

We are continuing to investigate this issue.
resolved Jul 07, 2026, 12:45 AM UTC

This incident has been resolved.

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.