Healthie experienced a notice incident on September 29, 2025 affecting Healthie (Production), lasting 23h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Healthie (Production)
Update timeline
- identified Sep 29, 2025, 04:21 PM UTC
Twilio is experiencing an issue sending SMS messages to T-Mobile numbers. This could impact appointment reminders and 2FA codes in Healthie. We are continuing to monitor. Twilio is also posting updates at https://status.twilio.com/incidents/blkx6pj380w5
- resolved Sep 30, 2025, 04:11 PM UTC
This incident has been resolved.