Healthie incident
Slower than normal response times
Resolved after 2 hours 40 minutes, on August 13, 2026.
Response times have remained normal since our last update and the changes we performed to resolve the issue. We're closing out the incident.
Update timeline
- investigating Aug 13, 2026, 07:36 PM UTC
We've investigating reports of slower than normal response times, will post another update as soon as we know more.
- monitoring Aug 13, 2026, 07:56 PM UTC
As of 3:50 PM eastern, we have seen response times go down to effectively normal. We are continuing to investigate.
- investigating Aug 13, 2026, 09:04 PM UTC
We're seeing another increase in response times, we're actively investigating.
- monitoring Aug 13, 2026, 09:15 PM UTC
We saw a much smaller spike from ~5:00 and ~5:05pm. Response times are back to normal and we are continuing to investigate.
- resolved Aug 13, 2026, 10:17 PM UTC
Response times have remained normal since our last update and the changes we performed to resolve the issue. We're closing out the incident.
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