Healthie incident

Staging environment authorization issue for some users

Minor Resolved

Healthie experienced a minor incident on June 24, 2026, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 04:29 PM UTC
Resolved
Jun 24, 2026, 05:59 PM UTC
Duration
1h 30m
Detected by Pingoru
Jun 24, 2026, 04:29 PM UTC

Update timeline

  1. investigating Jun 24, 2026, 04:29 PM UTC

    We are investigating reports of some users not being able to sign in or create new users in our staging environment

  2. identified Jun 24, 2026, 05:03 PM UTC

    We've identified the source of the issue, we are working on a resolution now.

  3. resolved Jun 24, 2026, 05:59 PM UTC

    This is resolved.