Healthie incident

AWS/Aptible Outage preventing sufficient server capacity

Notice

Resolved after 22 minutes, on July 27, 2026.

resolved Jul 27, 2026, 01:37 PM UTC

Our host was able to scale our capacity to normal levels and this has been resolved. During this period, things may have been slightly slower, but we did not see meaningful increases in error rates or anything more impactful.

Started
Jul 27, 2026, 01:14 PM UTC
Resolved
Jul 27, 2026, 01:37 PM UTC
Duration
22m
Detected by Pingoru
Jul 27, 2026, 01:14 PM UTC

Update timeline

  1. investigating Jul 27, 2026, 01:14 PM UTC

    An AWS/Aptible outage is preventing us from scaling our server capacity to normal business hour levels ([https://status.aptible.com/incidents/kl1vsw52898g](https://status.aptible.com/incidents/kl1vsw52898g "https://status.aptible.com/incidents/kl1vsw52898g")). This may cause things to load more slowly as server load increases. We have escalated this with our host and are working to identify immediate-term resolutions.

  2. identified Jul 27, 2026, 01:21 PM UTC

    Our host has let us know they are working to implement a mitigation that should allow scales to resume as normal. They expect this to be done in the next 15 minutes.

  3. resolved Jul 27, 2026, 01:37 PM UTC

    Our host was able to scale our capacity to normal levels and this has been resolved. During this period, things may have been slightly slower, but we did not see meaningful increases in error rates or anything more impactful.

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