Is Hanko down?
Last checked 2m agoActive incident: Custom domain certificate issuance unavailable
Hanko is reporting degraded performance right now (last checked 2m ago). Services are up but slower or partially failing.
Real-time Hanko status, recent outages, and incident history: pulled directly from Hanko's official status page at status.hanko.io every 5 minutes. Pingoru tracks 4 Hanko services and has captured 3 incidents in the last 90 days (98.61% uptime). Get email, Slack, Discord, or webhook alerts the moment Hanko reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- Hanko Cloud
Timeline · 1 update
- investigating · Oct 30, 2026, 05:50 PM UTC
We are currently unable to issue certificates for new custom domains due to an issue with our certificate manager. Existing projects and custom domains are not affected. We are working on a fix, but do not yet have an estimated resolution time. We will share updates as more information becomes available.
Latest: We are currently unable to issue certificates for new custom domains due to an issue with our certificate manager. Existing projects and custom domains are not affected. We are wor…
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Recent outages & incidents
Past 90 days- Hanko CloudPasskey APIHanko Cloud Login
Timeline · 4 updates
- investigating · Sep 17, 2026, 09:10 AM UTC
We are currently experiencing degraded performance on our production cluster, resulting in increased response times. The issue appears to be related to database connections. We are actively investigating the root cause and working to restore normal performance.
- identified · Sep 17, 2026, 09:30 AM UTC
We identified elevated CPU load on the production database as the cause of the degraded performance. The high load was related to the number of concurrent database connections.
- monitoring · Sep 17, 2026, 09:58 AM UTC
We have scaled up the production database instance to provide additional capacity and improve stability. Performance has recovered, and we are continuing to monitor the system closely. In parallel, we are investigating the root cause of the database load spikes to determine whether further corrective measures are required.
- resolved · Sep 17, 2026, 02:05 PM UTC
The database load has returned to normal and production cluster performance is stable.
Latest: The database load has returned to normal and production cluster performance is stable.
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- Hanko Cloud
Timeline · 2 updates
- identified · Aug 05, 2026, 12:57 PM UTC
Since the Hanko v3 release, statistics in the Hanko Cloud dashboard have not been displayed reliably. Affected metrics may show a value of 0, even when usage data is available. The following metrics are affected: - Total users - Monthly active users - Sign-ups Authentication services and user data are not affected. The issue is limited to the statistics displayed in the dashboard. We are aware of the problem and are working on a fix.
- resolved · Sep 17, 2026, 09:34 AM UTC
Dashboard statistics will get repaired with the next Hanko Cloud Console release in a few days. Thank you for your patience.
Latest: Dashboard statistics will get repaired with the next Hanko Cloud Console release in a few days. Thank you for your patience.
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See the full Hanko outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · OpenStatus · 4 components checked every 5 minutesThe longest incident in the last year, Dashboard statistics unavailable or inaccurate on August 5, 2026, ran for 43 days. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- Hanko Cloud4
- Hanko Cloud Login2
- Passkey API1
Latest incidents
- Custom domain certificate issuance unavailable
We are currently unable to issue certificates for new custom domains due to an issue with our certificate manager. Existing projects and custom domains are not…
- Degraded Performance on Production Cluster
We are currently experiencing degraded performance on our production cluster, resulting in increased response times. The issue appears to be related to…
- Dashboard statistics unavailable or inaccurate
Since the Hanko v3 release, statistics in the Hanko Cloud dashboard have not been displayed reliably. Affected metrics may show a value of 0, even when usage…
- Started Oct 30, 2026, 05:50 PM UTC · ● 1d 11h
- Started Sep 17, 2026, 09:10 AM UTC · Resolved Sep 17, 2026, 02:05 PM UTC · 4h 55m
- Started Aug 05, 2026, 12:57 PM UTC · Resolved Sep 17, 2026, 09:34 AM UTC · 42d 20h