Guidewire incident

APD Service Interruption Affecting Multiple Customers in EMEA

Major Vendor's status page →

Resolved after 1 hour 25 minutes, affecting Zurich - Design and Zurich - Runtime, on January 18, 2026.

identified Jan 18, 2026, 08:23 AM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 18, 2026, 08:23 AM UTC
Resolved
Jan 18, 2026, 09:48 AM UTC
Duration
1h 25m
Detected by Pingoru
Jan 18, 2026, 08:23 AM UTC

Affected components

Zurich - DesignZurich - Runtime

Update timeline

  1. identified Jan 18, 2026, 08:23 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 18, 2026, 09:48 AM UTC

    This incident has been resolved.

Your product runs on more than Guidewire

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →