Guidewire incident

GUIDEWIRE DATA PLATFORM - PRODUCTION ENVIRONMENTS - N. Virginia - Data Studio Degraded Performance

Minor Resolved View vendor source →

Guidewire experienced a minor incident on October 15, 2026 affecting N. Virginia - Data Studio, lasting 8h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 11:23 PM UTC
Resolved
Oct 16, 2026, 07:36 AM UTC
Duration
8h 12m
Detected by Pingoru
Oct 15, 2026, 11:23 PM UTC

Affected components

N. Virginia - Data Studio

Update timeline

  1. investigating Oct 15, 2026, 11:23 PM UTC

    Data Studio in N. Virginia is currently experiencing degraded performance. Our teams are investigating the issue and working to restore normal service. Further updates will be provided as more information becomes available.

  2. investigating Oct 16, 2026, 07:36 AM UTC

    The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.

  3. resolved Oct 16, 2026, 07:36 AM UTC

    This incident has been resolved.