Deployment Failures Observed for Non-Production Environments across all regions.

Update timeline

1. investigating Apr 02, 2026, 10:08 AM UTC

   Guidewire Support is investigating an issue with IS deployments affecting customers across all the regions.

2. investigating Apr 02, 2026, 11:01 AM UTC

   All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

3. investigating Apr 02, 2026, 11:49 AM UTC

   We are continuing to investigate this issue and request that customers refrain from making any new deployments until Guidewire provides further update.

4. identified Apr 02, 2026, 12:32 PM UTC

   The issue has been identified and a fix is being implemented.

5. identified Apr 02, 2026, 02:13 PM UTC

   The fix is being implemented region-wise and the services are coming up gradually.

6. monitoring Apr 02, 2026, 02:19 PM UTC

   The fix has been implemented across the regions and we are monitoring the results.

7. resolved Apr 02, 2026, 05:45 PM UTC

   The issue has been resolved.

8. postmortem Apr 10, 2026, 08:47 AM UTC

   Please refer to the Knowledge Article via this [link ](https://community.guidewire.com/s/article/Multiple-Customers-Unable-to-Perform-Deployments-in-Non-Production-Environments)for more information.