Greenshades incident

Intermittent Website Functionality Degradation

Greenshades is currently experiencing a minor incident affecting Payroll, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 08:02 PM UTC
Resolved
Ongoing
Duration
● 2h 41m
Detected by Pingoru
Jun 22, 2026, 08:02 PM UTC

Affected components

Payroll

Update timeline

  1. identified Jun 22, 2026, 08:02 PM UTC

    This morning our payroll platform reached a storage capacity limit that temporarily prevented some payroll results from being saved and displayed. This is the underlying cause behind both the admin-access issue you saw earlier and the missing pay statements and checks on today's pay runs. We're restoring admin access right now so that check printing can proceed, and Pay History will be available shortly after. Our engineering team has identified the root cause and is actively working to bring all affected pay runs back into view.

  2. identified Jun 22, 2026, 09:03 PM UTC

    We are continuing to work on this issue. We appreciate your patience.

  3. identified Jun 22, 2026, 10:09 PM UTC

    We are continuing to work through this issue. We are actively working to bring all affected pay runs back into view.