Intermittent Website Functionality Degradation

Update timeline

1. identified Jun 22, 2026, 08:02 PM UTC

   This morning our payroll platform reached a storage capacity limit that temporarily prevented some payroll results from being saved and displayed. This is the underlying cause behind both the admin-access issue you saw earlier and the missing pay statements and checks on today's pay runs. We're restoring admin access right now so that check printing can proceed, and Pay History will be available shortly after. Our engineering team has identified the root cause and is actively working to bring all affected pay runs back into view.

2. identified Jun 22, 2026, 09:03 PM UTC

   We are continuing to work on this issue. We appreciate your patience.

3. identified Jun 22, 2026, 10:09 PM UTC

   We are continuing to work through this issue. We are actively working to bring all affected pay runs back into view.

4. monitoring Jun 23, 2026, 11:22 AM UTC

   All pay information is now accessible. Our team is continuing to monitor the system and we greatly appreciate your patience.

5. resolved Jun 23, 2026, 04:02 PM UTC

   We experienced a service disruption that affected access to the platform. Our team identified the cause, restored service, and confirmed that all data has been fully recovered. Everything is now working normally. We know any interruption is frustrating, and we appreciate your patience while we worked through this. If you notice anything unexpected, please don't hesitate to reach out to our support team.