Resolved after 18 minutes, affecting Single Sign On, on August 11, 2026.
This incident has been resolved. Earlier today, some users experienced login delays and slow loading across GreenshadesOnline and GreenEmployee. Our team implemented a fix and functionality has been restored. We appreciate your patience while we worked through this.
Affected components
Update timeline
- monitoring Aug 11, 2026, 01:31 PM UTC
We're monitoring a brief, isolated issue this morning that may have caused login delays or slow loading for a small number of clients on GreenshadesOnline and GreenEmployee, starting around 8:45 AM ET. Our team has already identified the cause and put a fix in place. Access should be fully restored, and we're continuing to monitor closely to make sure everything stays stable. We'll share another update here if anything changes.
- resolved Aug 11, 2026, 01:49 PM UTC
This incident has been resolved. Earlier today, some users experienced login delays and slow loading across GreenshadesOnline and GreenEmployee. Our team implemented a fix and functionality has been restored. We appreciate your patience while we worked through this.
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