Greenshades incident

Intermittent Service Degradation

Resolved after 25 minutes, affecting Single Sign On and Employee Services, on September 18, 2026.

resolved Sep 18, 2026, 10:29 PM UTC

We have resolved an issue with login failures, and errors affecting some users on Greenshades Online and Green Employee. Thank you for your patience while we worked on this.

Started
Sep 18, 2026, 10:03 PM UTC
Resolved
Sep 18, 2026, 10:29 PM UTC
Duration
25m
Detected by Pingoru
Sep 18, 2026, 10:03 PM UTC

Affected components

Single Sign OnEmployee Services

Update timeline

  1. investigating Sep 18, 2026, 10:03 PM UTC

    We are currently investigating login failures, and errors affecting some users on Greenshades Online and Green Employee. Our team is looking into this now, and we'll share an update here as soon as we have more information.

  2. identified Sep 18, 2026, 10:24 PM UTC

    We have identified an issue with login failures, and errors affecting some users on Greenshades Online and Green Employee. Our team is working to resolve this now, and we'll share an update here as soon as we have more information.

  3. resolved Sep 18, 2026, 10:29 PM UTC

    We have resolved an issue with login failures, and errors affecting some users on Greenshades Online and Green Employee. Thank you for your patience while we worked on this.

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