Resolved after 34 minutes, affecting Data Synchronization Services, on August 26, 2026.
We have resolved the sync failures affecting some users on sync portal and all systems are fully functional. Thank you for your patience while we worked to resolve this.
Affected components
Update timeline
- investigating Aug 26, 2026, 01:36 PM UTC
We are currently investigating sync failures affecting some users on sync portal. Our team is looking into this now, and we'll share an update here as soon as we have more information.
- monitoring Aug 26, 2026, 01:56 PM UTC
We have identified the cause of sync failures affecting some users on sync portal and made updates to resolve this issue. Our team is actively monitoring, and we'll share an update here as soon as we have more information.
- resolved Aug 26, 2026, 02:11 PM UTC
We have resolved the sync failures affecting some users on sync portal and all systems are fully functional. Thank you for your patience while we worked to resolve this.
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