Resolved after 3 days 18 hours, affecting Single Sign On and Tax Service and 1 more, on July 29, 2021.
All sites are operational. We are continuing to monitor for further issues over the weekend.
Affected components
Update timeline
- investigating Jul 29, 2021, 09:23 PM UTC
We are currently investigating this issue.
- investigating Jul 29, 2021, 09:24 PM UTC
We are currently experiencing an outage of our core services. We're investigating.
- investigating Jul 29, 2021, 09:24 PM UTC
We are continuing to investigate this issue.
- investigating Jul 29, 2021, 09:30 PM UTC
We have put the sites into maintenance while we continue to investigate the issue.
- investigating Jul 29, 2021, 09:49 PM UTC
We are continuing to investigate this issue.
- identified Jul 29, 2021, 09:58 PM UTC
We have identified the issue and are bringing the sites back online.
- monitoring Jul 29, 2021, 10:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 29, 2021, 10:14 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 29, 2021, 10:35 PM UTC
All sites are operating at full capacity at this time. We will continue monitoring through the evening. We appreciate your patience and apologize for the inconvenience.
- monitoring Jul 30, 2021, 08:55 PM UTC
All sites are operational. We are continuing to monitor for further issues over the weekend.
- resolved Aug 02, 2021, 04:06 PM UTC
This incident has been resolved.
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