Greenshades incident
2FA text notifications are down for Verizon customers
Minor Vendor's status page →
Resolved after 3 hours 56 minutes, affecting Twilio SMS, on February 17, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Twilio SMS
Update timeline
- investigating Feb 17, 2022, 03:15 PM UTC
"We are currently experience an issue with SMS notifications for Verizon customers. This will include the delivery of 2 factor-authentication codes. We are currently investigating the issue"
- investigating Feb 17, 2022, 04:55 PM UTC
"We are currently experiencing an issue with SMS notifications for Verizon customers. This will include the delivery of 2 factor-authentication codes. We are currently investigating the issue"
- monitoring Feb 17, 2022, 05:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 17, 2022, 07:12 PM UTC
This incident has been resolved.
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