Resolved after 3 hours 50 minutes, affecting Employee Services, on June 23, 2022.
We have identified the root cause of the issue and a fix has been released. We will continue to monitor however pay history is back to 100% operational.
Affected components
Employee Services
Update timeline
- investigating Jun 23, 2022, 01:26 PM UTC
Pay History (pay stub, direct deposit) access is experiencing slowness. Employees may experience long wait times while loading these documents.
- investigating Jun 23, 2022, 01:27 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 23, 2022, 01:35 PM UTC
We have identified the root cause of the issue and a fix has been released. We will continue to monitor however pay history is back to 100% operational.
- resolved Jun 23, 2022, 05:16 PM UTC
This incident has been resolved.
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