Resolved after 6 hours 3 minutes, affecting Year End Forms, on January 17, 2023.
All data servers have been recovered. We are monitoring to ensure all services are functioning as expected.
Affected components
Update timeline
- identified Jan 17, 2023, 12:47 PM UTC
Some of our data servers experienced an issue and failed over to secondary backups. While all of the data recovers, some Year End Forms data will be unavailable and some actions with Year End Forms may also be unavailable until all data servers have recovered. We will provide an update when recovery is complete.
- monitoring Jan 17, 2023, 02:41 PM UTC
All data servers have been recovered. We are monitoring to ensure all services are functioning as expected.
- resolved Jan 17, 2023, 06:51 PM UTC
Issues is resolved. All Greenshades services are functioning normally.
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